Public offer agreement
PUBLIC AGREEMENT (OFFER) FOR THE ORDER, PURCHASE, SALE AND DELIVERY OF GOODS
This Agreement is an official and public offer of the Seller to conclude a contract of sale of the Goods presented on the online platform https://alasofficial.com. This agreement is public, that is, according to Ukrainian legislation, its conditions are the same for all buyers, regardless of their status (physical person, legal entity, individual entrepreneur) without favoring one buyer over another. By concluding this Agreement, the buyer fully accepts the terms and conditions of placing an order, paying for the goods, delivering the goods, returning the goods, responsibility for an unscrupulous order and all other terms of the contract.
1. Definition of terms
1.1. The Offer - rules for placing, executing and receiving orders on the https://alasofficial.com website
1.2. The Order - a duly completed request from the Buyer on the Site (the relevant fields on the Site are filled in in the "Make an order" section, the authenticity and correctness of the entered information is confirmed and all actions specified by the Site for sending the order to the Seller are performed), addressed to the Seller, with an offer to make a sale selected from the list of Goods.
1.3. The Buyer is a person who places an Order and intends to purchase/buy the Goods offered for sale by the Seller and presented on the Site.
1.4. The seller:
Physical person-entrepreneur Alla Protsenko
EDRPOU code: 3054913043
P/R: UA413052990000026008030122641
Bank: JSC "PRIVATBANK"
e-mail: alasfasion@gmail.com
1.5. The Offer – information about the Product posted by the Seller on the Site, which includes information about the Product, its price, payment and delivery methods, as well as other conditions for purchasing the Product. The terms of the Offers posted on the Site are set by the Seller. The offer is information about the possible conditions for purchasing the Goods.
1.6 The site is a website, online store, online platform that has the address on the Internet https://alasofficial.com on separate pages (in sections) of which the rules (conditions) for placing an order, payment, delivery, return of the Goods are placed, guarantees, presented Goods, etc.
1.7. The Product (the Goods) – a material object offered for sale by the Seller, placed on the Site, for which the price, name, description, characteristics and status of its availability are indicated.
2. General provisions
2.1. The terms of this Agreement establish the procedure for interaction between the https://alasofficial.com online store and Buyers - individuals and legal entities who placed orders on the website https://alasofficial.com (hereinafter - the site).
2.2. This Agreement is concluded by way of full and unconditional acceptance (acceptance) by the Buyer of the offer to conclude the Agreement in its entirety, without signing a written copy of the Agreement by the Parties.
2.3. The moment of complete and unconditional acceptance by the Buyer of the Seller's offer to conclude an electronic contract for the purchase and sale of goods is considered the fact of payment by the Buyer of the order under the terms of this Agreement, according to the terms and at the prices indicated on the Seller's website.
2.4. This Agreement has legal force in accordance with the legislation of Ukraine and is equivalent to the Agreement signed by the Parties.
2.5. The Seller and the Buyer provide mutual guarantees of their legal and legal capacity, necessary for the conclusion and execution of this Agreement.
2.6. By concluding this Agreement (that is, by accepting the terms of the offer by placing an Order), the Buyer confirms the following:
* The buyer is fully and completely acquainted with and agrees with the terms of this Agreement (offer).
* He gives permission for the collection, processing and transfer of personal data, which is valid for the entire term of the Agreement, as well as for an unlimited period after its expiration. In addition, by entering into the Agreement, the Buyer confirms that he has been notified (without additional notification) of the rights established by the Law of Ukraine "On the Protection of Personal Data", the purposes of data collection, as well as the fact that his personal data is transferred to the Seller for the purpose of being able to fulfill the conditions of this Agreement, the possibility of mutual settlements, as well as to receive invoices, acts and other documents. The Buyer also agrees that the Seller has the right to provide access and transfer his personal data to third parties without any additional notifications from the Buyer, without changing the purpose of personal data processing. The extent of the Buyer's rights as a subject of personal data in accordance with the Law of Ukraine "On the Protection of Personal Data" is known and understood by him. By notifying the Seller of his phone number and e-mail, the Buyer consents to the use of the specified means of communication by the Seller, as well as by third parties involved in the fulfillment of obligations to the Buyer (including situations when data is transferred for the purpose of delivery of the order, as well as in other situations directly related to the Seller's fulfillment of its obligations under the contract).
* The data specified by the Buyer can also be used for the distribution of promotions, news about promotions, discounts, as well as other actions of the Seller.
* By placing an order, the Buyer agrees that the Seller can entrust the execution of the Agreement to a third party, while remaining responsible for its execution.
2.7. The contract may be changed without prior notice to the Buyer.
2.8. The updated Agreement enters into force from the moment it is posted on the site (unless otherwise provided for in the updated contract).
3. Subject of the Agreement
3.1. The Seller undertakes to hand over the Goods to the Buyer, and the Buyer undertakes to pay and accept the Goods under the terms of this Agreement.
3.2. Photographs of the Product are illustrations thereof and the actual appearance of the Product may differ from them. Accompanying Product descriptions and specifications are not exhaustive and may contain typographical inaccuracies.
3.3. In order to clarify information about this Product, the Buyer can contact the Seller at any time using the contacts indicated on the website.
3.4. This Agreement regulates the purchase and sale of goods in the online store, in particular:
- Voluntary selection by the Buyer of goods in the online store;
- Placing the order by the Buyer in the online store;
- Payment by the Buyer of the order made in the online store;
- Processing and delivery of the order to the Buyer under the terms of this Agreement.
4. Order processing procedure
4.1. The buyer has the right to place an order for any product presented on the website https://alasofficial.com. In addition to the website, the order may also be placed on Instagram - @alas_shoes_fasion and by sending an email to the email address listed on the website.
4.2. In order to make a purchase on the Site, the Buyer must correctly fill in the mandatory fields in the "Order" section, confirm the authenticity and correctness of the entered information and perform all the actions specified on the Site to send the order to the Seller. The buyer is responsible for the reliability, correctness and veracity of both mandatory and other information provided.
4.3. By placing the Order, the Buyer confirms that he is familiar with the terms of this Agreement, and all actions he will take will not contradict the terms of this Agreement.
4.4. The Order is considered accepted for execution, after the Buyer receives an electronic message from the Seller to the e-mail address or registration through a corresponding request on Instagram or to the e-mail address of the Seller specified on this Site with confirmation of the fact of agreement and acceptance of the Order.
4.5. The Seller has the right to reject the Order in the event that the Goods are not in stock, by sending an electronic message to the Buyer. In such a case, the rights and obligations of the Parties related to the sale, delivery and transfer of the ordered goods to the Buyer and their payment to the Seller provided for in these Rules shall be terminated, and the cost of the Goods, if paid for, shall be returned to the Buyer.
4.6. In the case of specifying incorrect contact data when placing an Order, the Seller also has the right to cancel such an unconfirmed Order.
5. The Price and terms of payment for the Product
5.1. The price of the Product is indicated on the Site in the appropriate section at the time of placing the Order and does not include the cost of delivery.
5.2. The seller has the right to unilaterally change the price of the Product without warning. However, the Seller does not have the right to change the price of the ordered Product after the Order has been accepted by the Seller and the Buyer has received an electronic message or been otherwise informed about the acceptance of the order.
5.3. The price of the product is paid in the national currency of Ukraine - hryvnia.
5.4. The buyer can pay for the ordered goods:
- by transferring funds to the Seller's account;
- By cash on delivery upon delivery of the Goods by postal services;
- by Liqpay cashless transfer provided by this Site.
5.5. Until the moment of acceptance of the Buyer's Order, the Seller reserves the selected Product for the Buyer for 48 hours. If within 48 hours from the moment of placing the Order, the Product has not been paid for by the Buyer, the reservation of such Product is removed, and the Buyer is considered to have refused the Order (cancelled the Order).
5.6. The Product must be fully paid for by the Buyer by the time of their transfer by the Seller. The lack of timely payment or payment of the Product in full does not create any obligations for the Seller.
5.7. In the event the Order is canceled by the Buyer or rejected by the Seller, the paid price of the Product is subject to refund, and the delivery costs already incurred before the cancellation of the Order by the Buyer will not be refunded.
5.8. In case of cancellation of the Order or return of the Goods by the Buyer, the money paid by the Buyer shall be returned only after receipt of the Goods by the Seller.
5.9. Refunds to the Buyer are made within 7 (seven) calendar days from the moment the Seller receives the returned Goods by transferring funds to the account from which the payment was made by the Buyer, or to another account specified by the Buyer in writing or electronically.
6. Delivery of Goods
6.1. Goods are delivered throughout Ukraine and abroad. Delivery is not included in the price of shoes.
6.2.1. Delivery of goods on the territory of Ukraine:
The Seller undertakes to hand over the Goods to the carrier (courier, postal organization, etc.) for delivery or to prepare them for delivery to the Buyer at the Seller's premises within 3 (three) working days from the moment of payment or receipt of the Order.
When placing the Order, the Buyer has the opportunity to independently choose the delivery method, namely:
- courier delivery within the city of Kyiv (delivery by courier to the address specified by the Buyer);
- receiving the goods at the selected branch of the postal service.
The cost of delivery of Goods by postal services is determined according to their tariffs.
In the event of force majeure, the Seller informs the Buyer and agrees on new terms of delivery.
Upon receipt of the product in damaged packaging, the Buyer undertakes to file a claim with the delivery service. Claims of the Buyer regarding visible defects of the Goods caused by the delivery, which had an impact on the quality of the goods, are not accepted after receipt/acceptance of the Goods by the Buyer.
6.2.2. Delivery of goods abroad:
Delivery abroad takes place by Ukrposhta or another service agreed by the parties.
Delivery is not included in the price of the Product and is paid separately.
When placing an order on this Site, the Buyer sends the Order through the "Cart" service, after which he receives an e-mail from the Seller to the specified e-mail address with an online link to pay through the Liqpay service. Payment will consist of the price of the product and the cost of delivery (for international shipments).
Delivery abroad is carried out by Ukrposhta or another international delivery service, according to the tariffs for each country. To get more detailed information about the cost of delivery, the Buyer can contact the Seller through the communication methods provided on this Site.
After online payment, the Buyer will receive a confirmation letter with all the details of the payment and delivery. Please note that according to the tariffs of the issuing bank, double conversion may occur when paying with non-Ukrainian bank cards.
Before placing an order, the Buyer must familiarize himself with all the details of the customs legislation of the country where delivery is ordered. Additional costs for customs control are borne by the Buyer!
7. Warranty
7.1. The product warranty is stipulated by the legislation of Ukraine and is 30 calendar days.
7.2. The warranty period for shoes is calculated from the moment of receipt of the Goods or from the beginning of the season, in the case of receipt of the order in a non-seasonal time, within 30 calendar days in one of the periods below:
-shoes of the winter assortment: from November 15 to March 15;
-spring-autumn range of shoes: from March 15 to May 15, from September 15 to November 15;
-summer assortment shoes: from May 15 to September 15.
7.3. The Seller does not carry warranty obligations regarding the Goods in the following cases:
- violation of the rules and conditions of use of the Product;
- if the defect is caused by force majeure, accidents, intentional or careless actions of the Customer and/or third parties;
- if mechanical damage is found that occurred after the Goods were handed over to the Buyer; damage caused by the action of moisture, snow, salt, other substances, high or low temperatures, oxidation, penetration of foreign objects;
- if the defect arose as a result of natural wear and tear due to long-term use of the Product, which caused deterioration of the technical condition and appearance;
- if the Product has traces of unqualified repair attempts.
8. Terms of return and/or replacement of Goods
8.1. In the event that the Product does not meet the Buyer's expectations for any reason, he has the right to return the purchased Product of appropriate quality within 14 (fourteen) calendar days from the day of receipt, subject to compliance with the conditions stipulated by the Law of Ukraine "On the Protection of Consumer Rights".
8.2. Good quality goods can be returned if they have not been used and if they have preserved their appearance and consumer properties.
8.3. In case of return or replacement of the Product, delivery is paid by the Buyer and is not reimbursed by the Seller. All payment obligations for the delivery of the Goods are borne by the Buyer.
8.4. When the Buyer returns the goods of proper quality, the Seller returns to him the money paid for the goods upon the fact of returning the goods, subject to deducting compensation for the Seller's costs related to the delivery of the goods (if the Buyer did not pay for the delivery himself).
8.5. Funds for the Product are returned within 7 days after its actual receipt by the Buyer.
9. Privacy and personal data
9.1. The Buyer's personal data is processed in accordance with the Law of Ukraine "On the Protection of Personal Data". The information provided by the User (Buyer) is confidential. The site administration uses this information for the purpose of fulfilling the User's (Buyer's) order, unless other purposes are specified in the contract.
9.2. By placing an Order on the website, the User (Buyer) consents to the collection and processing of his personal data for the following purposes: processing and sending the order, receiving information about the order, sending the company's advertising and special offers via telecommunication means of communication. The Seller has the right to send informational, including advertising, messages to the Buyer's e-mail and mobile phone. The buyer has the right to refuse to receive advertising and other information without explaining the reasons for refusal.
9.3. Service messages that inform the Buyer about the order and the stages of its processing cannot be rejected by the Buyer.
9.4. The seller has the right to use "Cookies" technology. "Cookies" do not contain confidential information and are not transferred to third parties. Cookies are used to improve the quality of the service: quick identification of the User (Buyer), saving settings, personal preferences, etc. If the user disables the cookie technology, the administration does not guarantee the functioning of all site services.
9.5. The Seller is not responsible for the information provided by the Buyer on the website in a publicly available form.
Details:
The SELLER
Physical person-entrepreneur Alla Protsenko
EDRPOU code: 3054913043
P/R: UA413052990000026008030122641
Bank: JSC "PRIVATBANK"
e-mail: alasfasion@gmail.com